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System 4 Balancing Shampoo 2 shampoo

How to choose a shampoo: look at your scalp, not your hair

21.08.2026

People choose a shampoo by their hair — and almost always get it wrong. Shampoo washes the scalp, not the length: on the length it spends a few seconds while it runs off. So the first question is not «what is my hair like» but «what is my scalp like».

Working out your type in a day

Wash your hair and put nothing on the roots. Look again the next day:

  • shine at the roots, hair sticking together in strands — an oily scalp;
  • tight skin, fine dry flakes, itching — dry;
  • fresh roots but dry ends — a normal scalp with damaged length, which is very common;
  • redness and stinging from many products — sensitive.

An oily scalp

There is one mistake here: washing harder and more often. The skin answers by making even more oil. What you want is a gentle shampoo you could use every day:

System 4 Balancing Shampoo 2

Put it on the roots only, not down the length — the ends do not need it.

Dry and sensitive

Here the opposite works: less often, gentler, with warm water. Look for a shampoo without harsh detergents and marked for sensitive skin. If the flaking does not clear up for months, the shampoo may no longer be the problem — that is a question for a doctor.

Normal roots, dry ends

The most common case of all. Keep the shampoo neutral and mild and hand the length over to a conditioner — a wash and its matching conditioner are made for exactly that:

Kevin.Murphy Repair-Me.Wash

Three rules that hold for everyone

  • Wash twice: the first pass takes off dust and styling, the second actually washes the scalp.
  • Massage with your fingertips, not your nails, for 30–60 seconds.
  • Rinse for longer than feels necessary — shampoo left behind is a common cause of itching.

One last thing: scalp type changes with the season and with age. If a shampoo worked for a year and does not now, it is probably you that changed, not the bottle.

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